Help Desk 2000 Free Download

Version: 110c   (version history)
Date: July 22, 2000

Free To Try

OS: Windows
Rating: Not rated
Popularity: Popularity 0/10
Author: RiverTree Enterprises

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Help Desk 2000 Description

Help Desk 2000 Free Download.

* Capture and log call information
* Complete customer database
* Multi-user support for any size business
* Route calls to the appropriate person
* Automatic call escalation based on user-defined criteria
* Central database where all logged calls are stored
* Internet-enabled for off-site access to help desk information
* Reporting and querying capabilities against logged data
* Integrates with your own email system
* Easily email call information to your customer
* Client/server-enabled database for superior speed and data integrity
* Automatic local backup and recovery of call information in the event of hardware failure

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