LBE Desktop Helpdesk Free Download
LBE Desktop Helpdesk
LBE Desktop Helpdesk Free Download.
Easy to use helpdesk software, sensibly priced to suit all businesses.
Powerful HelpDesk Software:
-LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:
-Many of our customers have told us they looked at helpdesk software which is more than 10 times our price
-but, in their words, wasn't anything like as good. Easy to set up:
-You don't need an expensive on
-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:
-No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:
-LBE Helpdesk uses industry standard databases
-Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:
-Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools. Rich User Interface:
-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built
-in. Numerous pre
-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:
-Text macros save on typing
-enter a short word/phrase and the system will automatically replace it with pre
-defined text. Ideal for standard replies. Other features:
-Adapts to your organization structure. Manage support contracts by expiry date and / or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time / money spent.
LBE Desktop Helpdesk keywords: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.
LBE Web Helpdesk
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
LBE Free Helpdesk
Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use.
LBE Web Tools
Monitor up to 4 websites - even the best web servers in the world will go down occasionally. This tool lets you monitor up to 4 web sites so that you at least know before your customers / end-users tell you! Open multiple websites with a single click.
LBE Find and Replace for MS Outlook
LBE Find & Replace lets you search and replace in Outlook Contacts, Emails, Appointments, Notes and Tasks, saving you hours of tedious work.