This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers.
Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type.
As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information about the user and the computer are attached to the Ticket.
LanHelpdesk keywords: helpdesk, support, computer support, network support, trouble ticket, ticket, it support
This program is no longer available for download from our website. Please contact the author of LanHelpdesk at email@example.com for any additional information.