SOS - Help Desk System Free Download

Version: 1   (version history)
Date: January 01, 2004

Free To Try

OS: Win 95/98/ME/NT/2000/XP
Rating: Not rated
Popularity: Popularity 0/10
Author: J2Cs Consulting

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SOS - Help Desk System Description

SOS - Help Desk System Free Download.

SOS is a system of cadastre, control, treatment and search of information about users attendance requests (internal and/or external).

Total web and developed in Java, has a simple and intuitive interface, in a way that technicians, supervisors and the users can easily taking advantage of all the offered functionalities.

SOS presents a series of advantages in relation to the market competitors:

Attendance levels


Emails customized

Addicional fields


Knowledgement base


Opinion research

Indicators and reports

The power in the users hands

Activities log


Orders archive

Technological environment

SOS is a application 100% Web and developed in Java, requiring a relationary database (MySQL, PostgreeSQL, Oracle, DB2..) and a Java applications server (Tomcat, Websphere, Resin,..).

It can be implanted in a low cost architecture: Linux + Tomcat + MySQL.

SOS - Help Desk System keywords: help, desk, system, java, sla, tomcat, mysql, contact, center

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