Help Desk-99 Free Download
Help Desk-99 Free Download.
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included.
Powerful HelpDesk Software:
-will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price
-but, in their words, wasn't anything like as good. Easy to set up:
-You don't need an expensive on
-site visit from us to install Help Desk99.
-Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:
-No extensive training is required. Our customers tell us that one of the major reasons they chose Help Desk99
-is they found it very easy to understand. Rich User Interface:
-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built
-in. Numerous pre
-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:
-Text macros save on typing
-enter a short word/phrase and the system will automatically replace it with pre
-defined text. Ideal for standard replies. Other features:
-Adapts to your organization structure. Manage support contracts by expiry date and / or number of new Jobs. Target completion dates make it easy to see problems are dealt with in time. Track time / money spent.
Help Desk-99 keywords: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking
LBE Desktop Helpdesk
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
LBE Web Helpdesk
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients.
KBase for Outlook
With KBase you create knowledge base articles in Outlook and use all the Outlook tools, like text formatting, spell check, embedded images and attachments. The KBase articare shared via an Access or SQL Server database or via a SharePoint site.
Whatever you want to know about how people are accessing your site LogAnalysis will tell you. Sophisticated filtering, custom views and bar charts all combine to give you all the information you need to analyse your website logs.(analyze)