Polar Help Desk Free Free Download

Version: 4.1   (version history)
Date: February 19, 2007


OS: Win 2000/XP
Rating: Not rated
Popularity: Popularity 0/10
Author: Polar

Download Sites:

Polar Help Desk Free Description

Polar Help Desk Free Free Download.

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users.

No trial period expiration, no obligations and no forms to fill out.

Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.

Key advantages:
-Source code available for purchase
-Easily deployed and configured
-Extremely short training period enabling seamless introduction of new support staff
-Flexible licensing models

Key benefits:
-Fully functional web based help desk, commercially free for 1 named user
-Reports and clear user
-friendly interface
-Incorporate proven Incident Management process based on ITIL and best practices procedures
-Increase support staff awareness of both customer expectations and IT service management objectives
-Increase customer satisfaction through informing customer about each change of the incident status
-communication becomes measurable.
-Customer service requests are fulfilled through Service Level Management processes
-Achieve consistent service levels
-Balance required service levels against the service cost
-Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes
) -Decrease operational support costs by leveraging incident duplications and repetitive service procedures
-Solve the spam problem by transferring communication from email to help desk

Polar Help Desk Free keywords: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support

More Downloads

  • Polar Help Desk

    Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.

  • ITIL Service Management (ITSM) Toolkit

    The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization.

  • ITIL Service Management Excellerator

    The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives.

  • ITIL Toolkits

    The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requiremen

  • TSC2 Help Desk

    A Multi-user Windows Help Desk application that provides a suite of integrated tools for managing a technical support department. Includes work order management, equipment inventory, scheduling, reporting, network auditing, and a web interface.