Polar Help Desk Free Free Download
||4.1 (version history)
||February 19, 2007
Polar Help Desk Free
Polar Help Desk Free Free Download.
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users.
No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
-Source code available for purchase
-Easily deployed and configured
-Extremely short training period enabling seamless introduction of new support staff
-Flexible licensing models
-Fully functional web based help desk, commercially free for 1 named user
-Reports and clear user
-Incorporate proven Incident Management process based on ITIL and best practices procedures
-Increase support staff awareness of both customer expectations and IT service management objectives
-Increase customer satisfaction through informing customer about each change of the incident status
-communication becomes measurable.
-Customer service requests are fulfilled through Service Level Management processes
-Achieve consistent service levels
-Balance required service levels against the service cost
-Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes
) -Decrease operational support costs by leveraging incident duplications and repetitive service procedures
-Solve the spam problem by transferring communication from email to help desk
Polar Help Desk Free keywords: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support
Polar Help Desk
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.
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