HelpDesk CentreDesk Repair Free Download

Version: 6.101   (version history)
Date: March 21, 2011


OS: Windows
Rating: Not rated
Popularity: Popularity 0/10
Author: Merging Technologies

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HelpDesk CentreDesk Repair Description

HelpDesk CentreDesk Repair Free Download.

CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use

Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken.

Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration

Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold" Security ensures that only logs assigned to individual technicians can be viewed by them.

Provides a flexible workflow.

Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm: That the issue has been logged, and the details Quotations (approved or rejected)

Invoicing (including a cancellation fee option) and a Batch Email facility.

Invoice summary Log completion Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.

A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.

HelpDesk CentreDesk Repair keywords: office 2010 x64, freeware, helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk

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