This software can help businesses optimize their staff scheduling by providing workload forecasts. By ensuring the right amount of staff are available at the right time, profitability can be improved and customer satisfaction maintained.
Customizable reports with hour, half-hour, and quarter-hour aggregation for your forecasts can be obtained. Historical data can be directly retrieved from your business application for a full integration. For example, retrieve aggregated inbound call logs and get future inbound call volumes. Microsoft Excel can be used to cut and paste reports.
This software relies on the Lokad hosted forecasting technology. The application is released as open-source and has been designed to be easily extended to be plugged into third party business applications. With this software, businesses can achieve accurate workload forecasts and optimize their scheduling for maximum profitability.
Version 1.0.0: initial release