Astres

Astres is an impressive helpdesk software that offers its users a bundle of features that allow efficient management of customer tickets. The application features workflow and level tree views that provide an organized and optimized interface. Internal actions between actors are easily managed alongside diffused/received documents, sent/received material, planning, stats, reporting, and news.

These features make Astres a versatile option for businesses that are looking to streamline their customer service operations. What’s more, Astres is already a trusted resource in the industry as it is used by the French civil aviation. This testament to its quality affirms the software’s effectiveness and value.

The application ensures that businesses have everything they need to stay on top of customer service whilst maintaining seamless communication between the team and the customers. The reporting features provided on Astres ensure that businesses have access to comprehensive data and statistics needed for sound decision making.

Astres is easy to use and is designed with the user experience in mind. Whether you’re a large organization or a small business, Astres provides a clear and navigable UI making it easy to get started. Overall, Astres is an excellent helpdesk software to consider if you’re looking for a comprehensive solution to improve your customer service operations.