Axon is a PBX software that helps businesses and call centers efficiently manage calls. The software enables users to handle and organize incoming and outgoing calls virtually.
Axon is a virtual PBX software designed to help businesses manage calls in their call center. The software comes with a plethora of features that make communication management simple and efficient.
One key feature of Axon is its ability to manage telephone calls within a business. The software routes all calls digitally, via computer networks or wireless networks, ensuring seamless communication. Another significant advantage of Axon is the unlimited number of extensions or external lines (Windows Plus Edition and Linux version only).
Axon supports several standard PBX features like call transfer, hold, and record, and includes a call queue sequencer with voice prompting and on-hold message player, linked to the IMS On-Hold Messages Player. The software uses the open SIP standard for signaling (RFC 3261), making it compatible with a broad range of SIP compatible phones and other devices.
Axon also supports video (H263, H261) for Express Talk Softphone or USB and IP Video Phones. Moreover, it is compatible with hardware type VoIP extensions, which plug into the LAN, such as Grandstream and Sipura, and with computer-based softphones like the Express Talk Softphone, from where users can make calls through their computers.
The software also supports USB phones plugged into computers and links directly to VoIP services for your external lines, offering cheaper calls. If there are no VoIP services, Axon can also link to multiple external analog PSTN lines with Carousel Virtual FXO and a CAHTA Professional Telephony Board or a single-line FXO hardware adapter.
Axon adheres to the international standard Session Initiation Protocol for VoIP (RFC 2543 and RFC 3261), and it sends audio as higher priority packets on both Ethernet and the internet, preventing interference with voice transmission. Furthermore, the software supports MD5 security authentication and links directly to the VRS Call Recording System to record calls, if required.
The software is easy to install, thanks to its automatic "one-click" installer that sets up the PBX software in just minutes. It does not require detailed technical setup, and all configuration, such as adding extensions, can be done remotely using a web-like control panel through an internet browser.
To use Axon, you need a computer or server with Windows 95/NT4/98/2000/Me/XP/2003/Vista or Linux GTK 2.08 or Later, a Pentium 500MHz or above with at least 16MB RAM (32MB for 2000/XP), and any IP network. For external VoIP lines, you also need a broadband internet connection. The software uses SIP Standard VoIP (RFC 2543 or RFC 3261), which must support symmetric UDP signaling and audio with reINVITEs.
Typically, extensions in Axon are either VoIP phones, computer-based softphones, or hybrid softphone with USB phone combinations. For testing, before buying VoIP phones, the Express Talk Softphone is recommended. External lines can be VoIP lines or traditional analog lines. However, the preferred option is always VoIP lines if you have no existing lines. Companies offer VoIP numbers in almost all cities of developed countries these days, and they are better quality, cheaper, and do not require any special hardware because calls are routed over the internet.
In conclusion, Axon is a feature-filled, efficient, and accessible PBX software that streamlines call
One key feature of Axon is its ability to manage telephone calls within a business. The software routes all calls digitally, via computer networks or wireless networks, ensuring seamless communication. Another significant advantage of Axon is the unlimited number of extensions or external lines (Windows Plus Edition and Linux version only).
Axon supports several standard PBX features like call transfer, hold, and record, and includes a call queue sequencer with voice prompting and on-hold message player, linked to the IMS On-Hold Messages Player. The software uses the open SIP standard for signaling (RFC 3261), making it compatible with a broad range of SIP compatible phones and other devices.
Axon also supports video (H263, H261) for Express Talk Softphone or USB and IP Video Phones. Moreover, it is compatible with hardware type VoIP extensions, which plug into the LAN, such as Grandstream and Sipura, and with computer-based softphones like the Express Talk Softphone, from where users can make calls through their computers.
The software also supports USB phones plugged into computers and links directly to VoIP services for your external lines, offering cheaper calls. If there are no VoIP services, Axon can also link to multiple external analog PSTN lines with Carousel Virtual FXO and a CAHTA Professional Telephony Board or a single-line FXO hardware adapter.
Axon adheres to the international standard Session Initiation Protocol for VoIP (RFC 2543 and RFC 3261), and it sends audio as higher priority packets on both Ethernet and the internet, preventing interference with voice transmission. Furthermore, the software supports MD5 security authentication and links directly to the VRS Call Recording System to record calls, if required.
The software is easy to install, thanks to its automatic "one-click" installer that sets up the PBX software in just minutes. It does not require detailed technical setup, and all configuration, such as adding extensions, can be done remotely using a web-like control panel through an internet browser.
To use Axon, you need a computer or server with Windows 95/NT4/98/2000/Me/XP/2003/Vista or Linux GTK 2.08 or Later, a Pentium 500MHz or above with at least 16MB RAM (32MB for 2000/XP), and any IP network. For external VoIP lines, you also need a broadband internet connection. The software uses SIP Standard VoIP (RFC 2543 or RFC 3261), which must support symmetric UDP signaling and audio with reINVITEs.
Typically, extensions in Axon are either VoIP phones, computer-based softphones, or hybrid softphone with USB phone combinations. For testing, before buying VoIP phones, the Express Talk Softphone is recommended. External lines can be VoIP lines or traditional analog lines. However, the preferred option is always VoIP lines if you have no existing lines. Companies offer VoIP numbers in almost all cities of developed countries these days, and they are better quality, cheaper, and do not require any special hardware because calls are routed over the internet.
In conclusion, Axon is a feature-filled, efficient, and accessible PBX software that streamlines call
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Version 1.40: N/A