FactotumNOW IT Management Repository is an all-in-one system that consolidates data on your network into consistent views for asset management. The software serves as a platform for customer interaction through request and incident tracking.
The FactotumNOW software is a comprehensive IT management solution that provides assistance with change, incident, purchase, and dependency management. It comes with a range of features that support effective IT infrastructure management, including existing availability monitoring integrations with HP SIM and GFI NSM. Beyond monitoring availability, the software generates disk growth prognostics, ensuring maximum uptime for your network.
Customer interaction is also made easier through the software's e-mail and web frontend options. Additionally, the knowledge base solution helps IT staff manage incidents more effectively. Asset management is also made possible by collecting data from various sources, including Active Directory, WSUS, HP SIM, and GFI NSS.
Data consolidation is made possible through the software's repository database, which stores all relevant information from existing monitoring tools in one place. Workflows can also be enforced, such as manager's approval for change requests. The software further makes it possible for users to submit requests to the IT department through a PHP frontend. The repository is easily accessed through a GUI client, and all data is stored in PostgreSQL.
Optional features include storage analysis agents for file servers and detailed IIS web traffic analytics. The software is equipped with key benefits such as scalability and flexibility, allowing users to deploy only the necessary modules. The system ensures that data is synchronized and remains relevant and accurate. Lastly, FactotumNOW integrates with existing tools on your network, giving you real-time insight on all aspects of your network in a single dashboard. With an easy installation process, a comprehensive feature list, and competitive pricing, FactotumNOW IT Repository is an ideal solution for IT departments looking to maximize their ROI while streamlining their IT infrastructure management.
Customer interaction is also made easier through the software's e-mail and web frontend options. Additionally, the knowledge base solution helps IT staff manage incidents more effectively. Asset management is also made possible by collecting data from various sources, including Active Directory, WSUS, HP SIM, and GFI NSS.
Data consolidation is made possible through the software's repository database, which stores all relevant information from existing monitoring tools in one place. Workflows can also be enforced, such as manager's approval for change requests. The software further makes it possible for users to submit requests to the IT department through a PHP frontend. The repository is easily accessed through a GUI client, and all data is stored in PostgreSQL.
Optional features include storage analysis agents for file servers and detailed IIS web traffic analytics. The software is equipped with key benefits such as scalability and flexibility, allowing users to deploy only the necessary modules. The system ensures that data is synchronized and remains relevant and accurate. Lastly, FactotumNOW integrates with existing tools on your network, giving you real-time insight on all aspects of your network in a single dashboard. With an easy installation process, a comprehensive feature list, and competitive pricing, FactotumNOW IT Repository is an ideal solution for IT departments looking to maximize their ROI while streamlining their IT infrastructure management.
What's New
Version 3.42:
Redesigned request management interface
Improved database installer
Version 3.41: Redesigned request management interface