Help Desk for IIS is a web-based software solution for providing customer service and support. It can be easily installed as an ISAPI extension for Microsoft Internet Information Services.
If you're in need of a web-based help desk software solution to provide top-notch customer service, then Help Desk for IIS is one software you should consider. This software is specially designed to be an ISAPI extension for Microsoft Internet Information Services and can easily be installed on your web server. With Help Desk for IIS, you won't need any additional software for your customers or technicians except a web browser.
Help Desk for IIS is a great tool when it comes to organizing and efficiently handling customer support requests. It offers an easy way to open up support requests with login or even via email to create a support ticket. Additionally, you'll enjoy the ability to improve productivity of your IT service team.
Boasting of an unlimited number of users, Help Desk for IIS makes it easy to create user logins to match your business's unique needs. This software stores all information in a relational database, and the web pages themselves are produced by server-side ISAPI extensions.
With a strong cryptographic algorithm in place, password protection is made easy, keeping your company's information secure. Help Desk for IIS supports a variety of operating systems, including Microsoft Windows NT, 2000, XP Pro, 2003, Vista, 2008, and 7.
Even more, this software offers a knowledge base in which all frequently asked questions can be placed. This leads to an increase in the overall productivity of your IT service team, meaning less frustration, saved time, and more money.
Another benefit of Help Desk for IIS is that it is web-based, allowing you to work from practically anywhere, be it at your desk, on the road, or even at home. All essential features of Help Desk for IIS are easily accessible via any web browser.
In summary, Help Desk for IIS is a robust and flexible software that can help streamline your customer support services. It's easily installed, provides password protection, and operates in a variety of operating systems, making it versatile enough to meet the needs of most businesses.
Help Desk for IIS is a great tool when it comes to organizing and efficiently handling customer support requests. It offers an easy way to open up support requests with login or even via email to create a support ticket. Additionally, you'll enjoy the ability to improve productivity of your IT service team.
Boasting of an unlimited number of users, Help Desk for IIS makes it easy to create user logins to match your business's unique needs. This software stores all information in a relational database, and the web pages themselves are produced by server-side ISAPI extensions.
With a strong cryptographic algorithm in place, password protection is made easy, keeping your company's information secure. Help Desk for IIS supports a variety of operating systems, including Microsoft Windows NT, 2000, XP Pro, 2003, Vista, 2008, and 7.
Even more, this software offers a knowledge base in which all frequently asked questions can be placed. This leads to an increase in the overall productivity of your IT service team, meaning less frustration, saved time, and more money.
Another benefit of Help Desk for IIS is that it is web-based, allowing you to work from practically anywhere, be it at your desk, on the road, or even at home. All essential features of Help Desk for IIS are easily accessible via any web browser.
In summary, Help Desk for IIS is a robust and flexible software that can help streamline your customer support services. It's easily installed, provides password protection, and operates in a variety of operating systems, making it versatile enough to meet the needs of most businesses.
What's New
Version 2.2: Fixed: Bugs with IIS 7.0 and 7.5