LabTech MSP

LabTech is a revolutionary software solution that offers comprehensive remote technical support, inventory management, and client management in a single, streamlined package. Boasting over 100 built-in commands and a powerful file and registry editor, LabTech enables you to diagnose and resolve technical issues without your customers even knowing that you're working on their computer.

With LabTech, you can interactively connect to your clients' computers, allowing you to provide personalized assistance and support. You can even take screen captures of your clients' desktops to better understand their specific needs and requirements. Plus, with complete inventory management, you can identify which computers require software upgrades and easily market these services to your clients.

LabTech also offers seamless problem tracking and automated email-powered support ticketing to help you provide 24/7 helpdesk service. With remote agents that alert you to problems and changes in client computers, you can proactively address issues before your clients even realize there's a problem.

The software also provides complete technician management with per-client permissions, command history, shared hyperlinks, and timesheets - ensuring that your support team is fully optimized and providing the highest level of service.

Perhaps best of all, LabTech is incredibly easy to use, requiring very little bandwidth and is highly secure. And with no configuration of routers or firewalls needed, you can get started providing superior technical support from almost anywhere. Overall, LabTech is a must-have software solution for anyone looking to streamline their technical support services and boost client satisfaction.