ChatRelations LiveChat 2 offers a free 10-day full-version trial for instant connection between sales clerks and online consumers. Enjoy real-time chat conversations to answer questions from potential customers, and start your free trial by downloading now.
LiveChat is a powerful form of communication that is quickly becoming the go-to method for online businesses. Despite the presence of e-mail, phone, and text messaging communication, customers conducting business online still want to be able to reach out and talk with someone. That's where LiveChat comes in.
LiveChat offers real-time interaction with online shoppers and has been proven to increase sales conversions. In fact, many ecommerce websites that use LiveChat software have experienced a conversion increase of up to four times. The reason this efficient tool is so powerful is that it offers instant sales help to online shoppers who may have questions.
In a recent survey, eight out of ten online consumers expressed difficulty in finding answers on ecommerce websites. As the questions could not be answered quickly, a majority of consumers abandoned their shopping cart and exited the site. ChatRelations LiveChat can soothe this pain by enabling your sales clerks to offer immediate answers to web shoppers in real-time, using instant messaging. Your chat operators can send information, links, or even guide users through your website.
Consumers who receive immediate answers are more likely to act as well as remain loyal to companies that offer online support. Another money-generating feature of LiveChat is the floating invitation to chat. Visitors don't need to initiate the conversation, as sales clerks can welcome new visitors and send non-intrusive chat invitations. About 50% of chat invitations are accepted by shoppers, who are then more likely to buy after receiving live help.
As online spending continues to grow, companies can capture more internet revenue with quality online customer service. LiveChat allows you to engage with customers on a one-on-one basis, just like they were in your actual store. Instant sales help or technical assistance may prevent your company from losing online customers and could even encourage shoppers to spend more. Overall, ChatRelations LiveChat is a powerful tool for businesses looking to improve their online customer service and increase sales conversions.
LiveChat offers real-time interaction with online shoppers and has been proven to increase sales conversions. In fact, many ecommerce websites that use LiveChat software have experienced a conversion increase of up to four times. The reason this efficient tool is so powerful is that it offers instant sales help to online shoppers who may have questions.
In a recent survey, eight out of ten online consumers expressed difficulty in finding answers on ecommerce websites. As the questions could not be answered quickly, a majority of consumers abandoned their shopping cart and exited the site. ChatRelations LiveChat can soothe this pain by enabling your sales clerks to offer immediate answers to web shoppers in real-time, using instant messaging. Your chat operators can send information, links, or even guide users through your website.
Consumers who receive immediate answers are more likely to act as well as remain loyal to companies that offer online support. Another money-generating feature of LiveChat is the floating invitation to chat. Visitors don't need to initiate the conversation, as sales clerks can welcome new visitors and send non-intrusive chat invitations. About 50% of chat invitations are accepted by shoppers, who are then more likely to buy after receiving live help.
As online spending continues to grow, companies can capture more internet revenue with quality online customer service. LiveChat allows you to engage with customers on a one-on-one basis, just like they were in your actual store. Instant sales help or technical assistance may prevent your company from losing online customers and could even encourage shoppers to spend more. Overall, ChatRelations LiveChat is a powerful tool for businesses looking to improve their online customer service and increase sales conversions.
What's New
Version 2.0: N/A