LiveServiceDesk provides affordable and powerful live customer service software for small web businesses. It helps businesses turn potential customers into lifetime customers by answering their questions in real-time, boosting customer satisfaction and engagement.
LiveServiceDesk is a powerful and affordable customer service software that is specifically designed for small web businesses. Statistics reveal that between 25-75% of shopping cart abandonment is due to websites that lack real-time customer service to answer questions or resolve problems. With LiveServiceDesk, online businesses can turn browsers into lifelong customers by answering their queries before they click away to a competitor's site.
The software allows visitors to launch a chat session instantly with just one click in any web page or HTML email that offers live service. LiveServiceDesk requires no software to download, nor does it require plugins to be installed. A simple web browser is all that is needed, making it convenient and easy to use.
LiveServiceDesk offers several benefits that can help grow an online business. Firstly, Instantly answering visitors' questions, and showing them the products and services that meet their needs, can result in many more closed sales. Secondly, the software can be used to up-sell and cross-sell additional products that the visitor may not have thought of or initially seen on your website, resulting in increased profits.
Thirdly, LiveServiceDesk can help to build trust and rapport through answering and asking questions, making potential clients feel comfortable taking the next step. Lastly, real-time chats allow businesses to learn what their visitors are looking for. This feedback can be used to make changes to meet their demands, resulting in more profitable changes in products, services, and website design.
Some of the key features of LiveServiceDesk include the ability to chat with multiple visitors from as many websites as you own through a single application window. The software also allows you to push the exact page, link, or picture that helps visitors make an on-the-spot purchase or hiring decision.
LiveServiceDesk saves time by providing presets for common questions and special offers, and can transfer chats to a coworker if you are unable to help a visitor. Visitors can also leave a message when the software is unavailable, and chat transcripts can be searched for trends that can lead to profitable changes in products, services, and website design.
Automated setup and visitor window customisation, without HTML or programming knowledge, gets visitors chatting with you live in minutes. LiveServiceDesk is an excellent software that can help small web businesses improve their customer support and grow their business at an affordable price.
The software allows visitors to launch a chat session instantly with just one click in any web page or HTML email that offers live service. LiveServiceDesk requires no software to download, nor does it require plugins to be installed. A simple web browser is all that is needed, making it convenient and easy to use.
LiveServiceDesk offers several benefits that can help grow an online business. Firstly, Instantly answering visitors' questions, and showing them the products and services that meet their needs, can result in many more closed sales. Secondly, the software can be used to up-sell and cross-sell additional products that the visitor may not have thought of or initially seen on your website, resulting in increased profits.
Thirdly, LiveServiceDesk can help to build trust and rapport through answering and asking questions, making potential clients feel comfortable taking the next step. Lastly, real-time chats allow businesses to learn what their visitors are looking for. This feedback can be used to make changes to meet their demands, resulting in more profitable changes in products, services, and website design.
Some of the key features of LiveServiceDesk include the ability to chat with multiple visitors from as many websites as you own through a single application window. The software also allows you to push the exact page, link, or picture that helps visitors make an on-the-spot purchase or hiring decision.
LiveServiceDesk saves time by providing presets for common questions and special offers, and can transfer chats to a coworker if you are unable to help a visitor. Visitors can also leave a message when the software is unavailable, and chat transcripts can be searched for trends that can lead to profitable changes in products, services, and website design.
Automated setup and visitor window customisation, without HTML or programming knowledge, gets visitors chatting with you live in minutes. LiveServiceDesk is an excellent software that can help small web businesses improve their customer support and grow their business at an affordable price.
What's New
Version 2.0: N/A