SaaSlight is a free, online CRM software that helps businesses manage customer data including leads, accounts, contacts, incidents and solutions. It also provides various tools such as surveys and forums to support effective customer management.

One of the key features of SaasLight is its lead management capabilities. It allows users to track leads through the entire sales cycle and automate follow-ups, thereby increasing the chances of converting leads into customers. SaasLight also offers robust account management, enabling businesses to manage accounts seamlessly, analyze sales trends and patterns, and create customized reports.
In addition to lead and account management, SaasLight also provides an array of features to manage contacts, such as creating and maintaining customer profiles, recording communication history, and tracking interactions. The surveys and forums functionality of the software provides insights into customer feedback and can be used to drive product development and increase customer engagement.
One of the most valuable features of SaasLight is the incidents and cases management module. This allows businesses to track customer issues from the time they are reported to the time they are resolved, and keep customers updated on the status. Finally, SaasLight's powerful solutions management functionality enables businesses to identify and analyze customer problems, and then create and track solutions to those problems.
Overall, SaasLight is an excellent CRM software that provides extensive functionalities to streamline customer management. Its free web-based platform is well-suited for small and medium-sized businesses, and its easy to use interface ensures a smooth learning curve for users.
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