This IT Help Desk software simplifies recording, updating, and reporting on users, support requests, computers, software, peripherals, etc. It offers an intuitive web interface that allows easy filtering, querying, and reporting of data.
If you're looking for an IT Help Desk program that covers all your essential bases, look no further than this comprehensive software. From User and Support Request management to tracking Computers, Software, and Peripherals, this software is designed to streamline all of your IT service management needs.
One of the key benefits of this program is its intuitive interface, which makes filtering, querying, and reporting on data a breeze. This software also comes complete with a web interface, helping you manage IT service requests from virtually anywhere.
This latest release of the software comes with a new and improved user interface and Report Builder, giving you even more control over generating robust reports to supplement the already powerful Report Wizard. Outputting reports to PDF files makes it easy to share information via email attachments.
One of the best aspects of this software is that there are no per-user charges. An added bonus? The Microsoft Access format .mdb on the backend means you can use third-party reporting software if needed, though with the built-in ability to create your own reports and export to .csv or Microsoft Excel, you might never need to use other reporting software.
Finally, the site license includes both the Windows application and optional web interface, allowing for unlimited users. Overall, this software is a must-have for IT service management teams.
One of the key benefits of this program is its intuitive interface, which makes filtering, querying, and reporting on data a breeze. This software also comes complete with a web interface, helping you manage IT service requests from virtually anywhere.
This latest release of the software comes with a new and improved user interface and Report Builder, giving you even more control over generating robust reports to supplement the already powerful Report Wizard. Outputting reports to PDF files makes it easy to share information via email attachments.
One of the best aspects of this software is that there are no per-user charges. An added bonus? The Microsoft Access format .mdb on the backend means you can use third-party reporting software if needed, though with the built-in ability to create your own reports and export to .csv or Microsoft Excel, you might never need to use other reporting software.
Finally, the site license includes both the Windows application and optional web interface, allowing for unlimited users. Overall, this software is a must-have for IT service management teams.
What's New
Version 1.0: Totally Redesigned and Web Application