TaskPool

TaskPool is a powerful, feature-rich Task Management system that can handle various types of requests effectively. It serves as a communication tool for businesses that need to communicate with their customers, partners and development teams, among others. The system is web-based and can be used to handle different kinds of requests such as service requests, outsourcing requests, tasks, bugs, job applicant inquiries, reclaim management, visitor evidence, and document evidence.

To set up TaskPool, it only takes a few minutes, and configuring it is a step-by-step process. The end-user-friendly interface makes it easy for users to create new tasks, work with tasks, and complete them in no time. The administrator has lots of configuration options to choose from that can help configure TaskPool for almost every possible need. With TaskPool, you can create different data fields, workflows, filters, templates, and helpdesk-layouts, among other things.

The Helpdesk interfaces can be easily integrated into your webpage, and you can authenticate users against LDAP-servers like Active Directory or external databases. TaskPool can also integrate into e-commerce applications to make sales management easier for businesses. The SLA-module is an incredible feature, allowing the definition of service times with different priorities to fulfill SLA contracts effectively.

Overall, TaskPool is an excellent software solution, providing everything your business needs for managing tasks, requests, and communication effectively.