Trouble Ticket Tracker is a web-based help desk solution for managing and tracking support issues within an enterprise, specifically designed for e-business support management. It streamlines the process of support issue management, enabling organizations to provide efficient customer service.
The Trouble Ticket Tracker is a powerful software tool that allows its users to manage their tickets efficiently. Its features are truly exceptional, offering users the ability to add, view, and edit tickets with ease. It also displays the current status of the user's tickets.
The software also enables searching by a variety of filters, such as date, issue type, ticket id, and ticket status, making it much easier to track and handle tickets.
In addition to the user features, the Trouble Ticket Tracker includes an admin section, which allows for the creation of new users, new issue statuses, new tickets, and new priorities. This feature offers extra flexibility for businesses or organizations.
Furthermore, the Trouble Ticket Tracker can generate comprehensive reports on tickets, giving users an in-depth look at their ticketing system. This software offers a great solution for businesses to manage their customer queries more efficiently.
The Trouble Ticket Tracker offers a solution that can help businesses rapidly document issues, track tickets, route requests, and manage customer and technical support issues. Using this software, businesses can improve communication, collaboration and provide better customer support, ultimately resulting in a vastly improved turn-around time for technical and customer support.
The software also enables searching by a variety of filters, such as date, issue type, ticket id, and ticket status, making it much easier to track and handle tickets.
In addition to the user features, the Trouble Ticket Tracker includes an admin section, which allows for the creation of new users, new issue statuses, new tickets, and new priorities. This feature offers extra flexibility for businesses or organizations.
Furthermore, the Trouble Ticket Tracker can generate comprehensive reports on tickets, giving users an in-depth look at their ticketing system. This software offers a great solution for businesses to manage their customer queries more efficiently.
The Trouble Ticket Tracker offers a solution that can help businesses rapidly document issues, track tickets, route requests, and manage customer and technical support issues. Using this software, businesses can improve communication, collaboration and provide better customer support, ultimately resulting in a vastly improved turn-around time for technical and customer support.
What's New
Version 2.0: N/A