This software has two features, Online Support and Group Viewer, that allow users to receive technical aid and share their screen with multiple people simultaneously.

The Helpdesk Program and the required server are both offered on a shareware basis to enable users to test out the full functionality of the software. Moreover, both parts are included in the same installation program, giving users the flexibility to choose which part they prefer to use.
The bsService software is incredibly easy to use. Once a client installs the program, they need to start the client software and input the server address. This can either be an IP address or a named address, depending on the user's preference. Once the server is up and running, the helper can log into the customer's desktop window and act like they are present right there with them. Finally, the client can see whether guests are logged in or not, providing additional security and peace of mind.
Overall, the bsService software is an excellent piece of technology for those looking to provide or receive remote customer support. Its easy-to-use interface and comprehensive functionalities make it a valuable addition to any business or individual looking to enhance their online customer support experience.
Version 1.1: Online service and group view