CallTrackIT is a multi-user software solution that helps manage and track helpdesk calls efficiently. It allows for complete control over your helpdesk calls.
If you're looking for a powerful helpdesk management solution, CallTrackIT is definitely worth checking out. This multi-user package has everything you need to fully manage and track all your helpdesk calls. What's great about CallTrackIT is that it's easy to operate and understand, yet incredibly capable.
With open call monitoring, customisable call searching and reporting, statistical information and built-in administrator functions, CallTrackIT gives you complete control over your helpdesk operations. And everything is right at your fingertips - no need to go searching for additional applications like Microsoft Access or a Microsoft SQL Server.
Developed in a live helpdesk environment with input from helpdesk operators, CallTrackIT is one of the most cost-effective yet most functional helpdesk packages you'll find. And if you're worried about cost, you'll be happy to know that CallTrackIT is fully operational without the need of additional applications. This means a lower total cost of ownership for your business.
If you're still not convinced, you can try out the trial version of CallTrackIT. While it has restricted functionality, you can still get a feel for how the system operates. Plus, a sample database is included to help you get started. And if you're looking for even more advanced features, an Enterprise version with Microsoft SQL integration is currently in development.
Overall, CallTrackIT is an excellent software solution for anyone looking for a powerful and cost-effective helpdesk management system. Give it a try today!
With open call monitoring, customisable call searching and reporting, statistical information and built-in administrator functions, CallTrackIT gives you complete control over your helpdesk operations. And everything is right at your fingertips - no need to go searching for additional applications like Microsoft Access or a Microsoft SQL Server.
Developed in a live helpdesk environment with input from helpdesk operators, CallTrackIT is one of the most cost-effective yet most functional helpdesk packages you'll find. And if you're worried about cost, you'll be happy to know that CallTrackIT is fully operational without the need of additional applications. This means a lower total cost of ownership for your business.
If you're still not convinced, you can try out the trial version of CallTrackIT. While it has restricted functionality, you can still get a feel for how the system operates. Plus, a sample database is included to help you get started. And if you're looking for even more advanced features, an Enterprise version with Microsoft SQL integration is currently in development.
Overall, CallTrackIT is an excellent software solution for anyone looking for a powerful and cost-effective helpdesk management system. Give it a try today!
What's New
Version 1.0.5: N/A