f2w helpdesk is a software solution consisting of a Zope front-end and PostgreSQL back-end, providing a helpdesk and a knowledge base functionality.
F2W Helpdesk provides an intuitive and simple web interface that serves as a helpdesk support system for managing requests or tickets. Categorized requests can be assigned a priority to facilitate efficient problem solving. F2W Helpdesk also offers a valuable knowledge base that maintains solutions for well-defined problem areas associated with specific categories.
It is important to note that F2W Helpdesk is not designed as a system to track support technicians' time. Rather, its focus is on fast problem identification, effective assignment, and efficient task management. Overall, F2W Helpdesk is a solid choice for organizations looking for an easy-to-use helpdesk support system.
It is important to note that F2W Helpdesk is not designed as a system to track support technicians' time. Rather, its focus is on fast problem identification, effective assignment, and efficient task management. Overall, F2W Helpdesk is a solid choice for organizations looking for an easy-to-use helpdesk support system.
What's New
Version 1.6: N/A