An application designed for the Asterisk PBX that functions as a switchboard, facilitating communication between multiple call recipients.
Flash Operator Panel is a switchboard application designed for the Asterisk PBX, which offers outstanding features that can help you manage your PBX activity in real time. With this software, you can quickly view information about your PBX, such as extension statuses and caller ID numbers, and even manage your calls with ease in ways you hadn't thought possible.
The application can be accessed easily with any browser that has the flash plugin, and the layout is customizable to include buttons and icons in different colors, sizes, and more. Additionally, it allows you to display over 100 buttons on each screen, which can make the management of multiple calls easier.
One of the best features of Flash Operator Panel is its support for contexts that allow multiple displays for one server. This means you can use display units for hosted PBX or different departments, making it easier to differentiate between the calls.
Flash Operator Panel also integrates with CRM software, which can pop up an appropriate web page when a specific button on the switchboard is ringing. This feature can be particularly useful if you work in a call center, and you need to respond to calls and support customers in real-time.
The software provides numerous benefits, allowing you to easily monitor PBX activity and manage calls quickly, among other things. The features include the ability to see what extensions are busy, ringing, and available, SIP and IAX registration statuses, Meetme room status, and queue status. You can also manage parked channels and logged-in agents and view message waiting indicators and counts.
In addition, Flash Operator Panel also provides a set of versatile actions that you can take, such as hang-up a channel, transfer a call leg via drag and drop, initiate calls via drag and drop, and barge in on a call using drag and drop. You can set the caller ID when transferring or originating a call or automatically pop up customer details. You may also use click-to-dial from a web page and mute or unmute Meetme participants.
What's more, Flash Operator Panel comes in two different parts: a server written in PERL and a flash client. It is compatible with Windows, Mac and Linux browsers, meaning that you can use it across different operating systems. In summary, whether you run a call center or just want to manage your PBX system more efficiently, Flash Operator Panel is an excellent software to consider.
The application can be accessed easily with any browser that has the flash plugin, and the layout is customizable to include buttons and icons in different colors, sizes, and more. Additionally, it allows you to display over 100 buttons on each screen, which can make the management of multiple calls easier.
One of the best features of Flash Operator Panel is its support for contexts that allow multiple displays for one server. This means you can use display units for hosted PBX or different departments, making it easier to differentiate between the calls.
Flash Operator Panel also integrates with CRM software, which can pop up an appropriate web page when a specific button on the switchboard is ringing. This feature can be particularly useful if you work in a call center, and you need to respond to calls and support customers in real-time.
The software provides numerous benefits, allowing you to easily monitor PBX activity and manage calls quickly, among other things. The features include the ability to see what extensions are busy, ringing, and available, SIP and IAX registration statuses, Meetme room status, and queue status. You can also manage parked channels and logged-in agents and view message waiting indicators and counts.
In addition, Flash Operator Panel also provides a set of versatile actions that you can take, such as hang-up a channel, transfer a call leg via drag and drop, initiate calls via drag and drop, and barge in on a call using drag and drop. You can set the caller ID when transferring or originating a call or automatically pop up customer details. You may also use click-to-dial from a web page and mute or unmute Meetme participants.
What's more, Flash Operator Panel comes in two different parts: a server written in PERL and a flash client. It is compatible with Windows, Mac and Linux browsers, meaning that you can use it across different operating systems. In summary, whether you run a call center or just want to manage your PBX system more efficiently, Flash Operator Panel is an excellent software to consider.
What's New
Version 0.30: N/A