HelpDesk OSP software syncs Outlook with SharePoint to facilitate collaboration on issue tracking and user support. With global settings, email threading, and customization options, it is ideal for OWA as well. The subscription fee is $150 per month for all kalmstrom.com products.
HelpDesk OSP is an amazing software that effortlessly connects Outlook to any SharePoint site, offering users the best of both Microsoft products. Developed by kalmstrom.com Business Solutions, this help desk application is tailored to suit your needs when it comes to issue tracking and user support.
The software is partly web-based, but it's an extraordinary web-based helpdesk based on SharePoint/Office Live environments, two Microsoft products that are currently receiving favorable attention from the tech giant. This feature makes HelpDesk OSP future-proof, and users can enjoy numerous possibilities and features that come with it.
The application offers a broad range of features including decrypted password saving, e-mail threading where all e-mails regarding the same case can be gathered into one ticket, and the great customization possibilities it provides. The software also enables one user to configure global settings, merge tickets, proxy settings and forms authentication, among others.
The subscription fee for HelpDesk OSP is $150 per month, and it comes with free support and upgrades. Users can access the product in ten languages, making it widely accessible to users globally. An online video demonstration and a downloadable manual are available to simplify the installation and use of the software. The full version of the software is available for a 30-day free trial without any obligations.
In summary, HelpDesk OSP is an excellent investment for businesses seeking to track their issues and offer top-notch user support. This software is user-friendly, easy to install, and offers great customization possibilities.
The software is partly web-based, but it's an extraordinary web-based helpdesk based on SharePoint/Office Live environments, two Microsoft products that are currently receiving favorable attention from the tech giant. This feature makes HelpDesk OSP future-proof, and users can enjoy numerous possibilities and features that come with it.
The application offers a broad range of features including decrypted password saving, e-mail threading where all e-mails regarding the same case can be gathered into one ticket, and the great customization possibilities it provides. The software also enables one user to configure global settings, merge tickets, proxy settings and forms authentication, among others.
The subscription fee for HelpDesk OSP is $150 per month, and it comes with free support and upgrades. Users can access the product in ten languages, making it widely accessible to users globally. An online video demonstration and a downloadable manual are available to simplify the installation and use of the software. The full version of the software is available for a 30-day free trial without any obligations.
In summary, HelpDesk OSP is an excellent investment for businesses seeking to track their issues and offer top-notch user support. This software is user-friendly, easy to install, and offers great customization possibilities.
What's New
Version 4: Support for the 64 bit version of Office 2010 and 2013, global registration, Excel reports
Version 2.1: Optimized for Office 2010, 32-bit
Version 2.0: E-mail Threading. Global Setting.
Version 1.3: N/A