HelpDesk OSP is a software that seamlessly integrates Outlook with any SharePoint site, enabling teams to collaborate on issue tracking and providing user support. It comes with features such as global settings, email threading, and customization options. The subscription fee is $150 per month, which includes all kalmstrom.com software products.
HelpDesk OSP is a powerful software that connects Outlook to any SharePoint site, offering the best of both Microsoft products. This help desk application, developed by kalmstrom.com Business Solutions, is designed to assist in issue tracking and user support across different domains.
One of the unique features of HelpDesk OSP is that it is a partially web-based tool. However, it is important to note that this is not your average web-based helpdesk, as it is built on SharePoint/Office Live, which are environments strongly favored by Microsoft. This ensures that it is secure and provides users with a host of features and possibilities that meet their needs.
HelpDesk OSP boasts several useful features such as decrypted password saving, global setting, e-mail threading, merge tickets, proxy settings, forms authentication, and incredible customization possibilities. All these features make it an efficient and productive tool for a wide range of users.
Subscription for the software is charged at $150 per month, which comes with free use support and upgrades. The tool is available in ten different languages, making it easier for users to work seamlessly in their preferred language.
HelpDesk OSP installation and use are user-friendly, with online video demonstrations and a manual that can be downloaded easily. With the 30-day free trial, users can fully experience the product before making any financial commitments.
Overall, HelpDesk OSP is an all-encompassing software that provides an efficient and secure way of tracking and resolving user issues. Its integration with Microsoft products and customizable features make it an excellent investment for businesses of all sizes.
One of the unique features of HelpDesk OSP is that it is a partially web-based tool. However, it is important to note that this is not your average web-based helpdesk, as it is built on SharePoint/Office Live, which are environments strongly favored by Microsoft. This ensures that it is secure and provides users with a host of features and possibilities that meet their needs.
HelpDesk OSP boasts several useful features such as decrypted password saving, global setting, e-mail threading, merge tickets, proxy settings, forms authentication, and incredible customization possibilities. All these features make it an efficient and productive tool for a wide range of users.
Subscription for the software is charged at $150 per month, which comes with free use support and upgrades. The tool is available in ten different languages, making it easier for users to work seamlessly in their preferred language.
HelpDesk OSP installation and use are user-friendly, with online video demonstrations and a manual that can be downloaded easily. With the 30-day free trial, users can fully experience the product before making any financial commitments.
Overall, HelpDesk OSP is an all-encompassing software that provides an efficient and secure way of tracking and resolving user issues. Its integration with Microsoft products and customizable features make it an excellent investment for businesses of all sizes.
What's New
Version 4: Support for the 64 bit version of Office 2010 and 2013, global registration, Excel reports