Horizon CRM

Horizon is an impressive CRM software that offers seamless integration with two leading accounting software Sage and Quickbooks. Its robust features include Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements, Customer asset tracking, RMA, Issue tracking, and much more.

The software's Contact Management feature allows you to manage your customer's details effectively and maintain a record of their interactions. Horizon's Marketing Campaigns feature helps you create targeted campaigns to attract new customers and retain old ones. The Opportunities module enables you to track potential revenue-generating prospects by managing their leads through the sales cycle.

Quotations and Sales Orders modules help you keep track of all orders generated through campaigning. Invoicing and Purchase Orders modules provide hassle-free management of your financial transactions by automating the process.

Horizon also offers integration with Sage Line 50 and Quickbooks, ensuring seamless data entry and retrieval. Its Diary and Email Centre modules help you track and manage your activities and appointments with ease. The software's Document Library module facilitates access to important documents and files, enabling efficient management of business operations.

The Help Desk with Knowledge Base feature provides quick and effective resolutions to customer queries and complaints. Service Level Agreements and Customer asset tracking features enable the delivery of outstanding and timely solutions to customers.

In addition, the software's RMA and Issue tracking modules make handling customer issues easy and streamlined. In summary, Horizon is an All-in-one CRM software that is a must-have for businesses looking to maintain satisfied customers. So, why wait? Look after your customers before someone else does with Horizon!