This software mixes and broadcasts messages and music for customers on hold.
IMS Telephone On Hold Player is a useful software that enables Windows PCs and Mac OS X computers to play on hold messages and music to callers. With this software, you can schedule messages and music to play to your callers while they are on hold or being transferred. Automation is made possible by this on hold server, allowing you to create date sensitive messages, and giving you complete control over your messages. Additionally, you can access state-of-the-art features that have never been available for on hold messages before. If a studio produces your messages, the presentation can also be updated over the internet.
Once you install IMS on your Windows PC or Mac OS X computer, you can connect the computer's sound out socket to the music on hold (MOH) port on your office phone system. The software can mix and play messages on hold using the computer's idle time, while you continue to use the computer as normal, without the need for any special hardware. If you have a computer in your office, IMS is the most advanced and affordable way to play on hold messages to your callers when they are on hold or being transferred.
IMS Telephone On Hold Player comes with many key features, including real-time mixing of on hold messages and music to create an endless presentation, message scheduling to commence and expire on certain dates and times, and fully digital audio ensuring that your messages are clear and easy to listen to. There is also almost unlimited message and music capacity, state-of-the-art 'fuzzy logic' formula that achieves the optimal message on hold rotation rate, direct user control over messages and message scheduling, and utilization of professionally recorded messages sent to you by a studio by email, CD, or automatic online internet updates.
Other features of IMS includes the ability to record messages directly on your computer by plugging in a microphone, a voice synthesizer function to synthesize speech from text, and compatibility with almost all telephone systems (PBXs) with message/music on-hold feature, and can also work directly with VoIP phones used in your business (for example the Express Talk VoIP Phone), offering generic packages and free music.
To use IMS Telephone On Hold Player, you will need sound support (check for a speaker out socket on your computer) and traditional office telephone systems (PBX) with an 'onhold' option or for VoIP systems, a VoIP PBX (eg. Axon VoIP PBX). Thus, IMS Telephone On Hold Player is the perfect software for every business looking to enhance client satisfaction by providing tailored on-hold messages and music.
Once you install IMS on your Windows PC or Mac OS X computer, you can connect the computer's sound out socket to the music on hold (MOH) port on your office phone system. The software can mix and play messages on hold using the computer's idle time, while you continue to use the computer as normal, without the need for any special hardware. If you have a computer in your office, IMS is the most advanced and affordable way to play on hold messages to your callers when they are on hold or being transferred.
IMS Telephone On Hold Player comes with many key features, including real-time mixing of on hold messages and music to create an endless presentation, message scheduling to commence and expire on certain dates and times, and fully digital audio ensuring that your messages are clear and easy to listen to. There is also almost unlimited message and music capacity, state-of-the-art 'fuzzy logic' formula that achieves the optimal message on hold rotation rate, direct user control over messages and message scheduling, and utilization of professionally recorded messages sent to you by a studio by email, CD, or automatic online internet updates.
Other features of IMS includes the ability to record messages directly on your computer by plugging in a microphone, a voice synthesizer function to synthesize speech from text, and compatibility with almost all telephone systems (PBXs) with message/music on-hold feature, and can also work directly with VoIP phones used in your business (for example the Express Talk VoIP Phone), offering generic packages and free music.
To use IMS Telephone On Hold Player, you will need sound support (check for a speaker out socket on your computer) and traditional office telephone systems (PBX) with an 'onhold' option or for VoIP systems, a VoIP PBX (eg. Axon VoIP PBX). Thus, IMS Telephone On Hold Player is the perfect software for every business looking to enhance client satisfaction by providing tailored on-hold messages and music.
What's New
Version 3.31: N/A