This multi-operator chat script is available with a developer license which allows you to download the full source code. Use the PHP-script on all websites built for your clients and enjoy website live chat functionalities.
I recently had the pleasure of trying out the Website Live Chat Script Source Code (PHP) - Multi-Operator Chat Script. As someone who works in web development, I found the developer license to be a highlight of this product. With the developer license, I was able to download the full source codes and apply them to all the websites I built for my clients. It was even possible to modify the codes and remove the copyright notices, giving me the ability to use the product without my clients knowing I had purchased it from another company.
Another aspect of the Website Live Chat Script that I appreciated was the fact that the PHP files were not encrypted, which gave me the ability to modify the PHP source codes. As for Live Chat Features, the list is extensive. Some of the notable features I encountered were:
- Multiple operators and multiple departments.
- Multiple websites.
- No software installation required.
- Your company logo and URL.
- Operator profiles.
- Chat icon customization.
- Canned messages.
Saved common messages added an extra layer of convenience when greeting visitors and signing off, which not only saves time but also assists in avoiding embarrassing grammar mishaps.
Furthermore, the product offers the ability to transfer files during chat, leave a message form, chat sharing, chat transfer, and messaging to another support operator. The chat history of every visitor that comes to your website is also stored. Additionally, the geo-location map provides IP-to-location information, and visitors can be blocked, banned, or referred to another department.
Using the Website Live Chat Script was a breeze as it allowed me to set up secure connections (SSL) and it gave visitors the ability to choose their department. The software sends audible and visual notifications for when visitors request support, another operator needs assistance or when a new visitor enters my site, among other events. It was also possible to get chat logs automatically via email, and visitors had the option of having a conversation log sent to them via email.
Finally, the Post-Chat Rating feature allowed visitors to rate the operators' performances and leave comments after chatting, adding an extra layer of customer service. The Away Mode is a feature that is highly useful when one is away from the computer or on a break. Customers can still monitor traffic; receive chat transfers and request proactive chats while in away mode.
In conclusion, the Website Live Chat Script Source Code (PHP) - Multi-Operator Chat Script is an exceptional product for anyone seeking to enhance customer service on their website. It is highly customizable, user-friendly, and offers various robust features. As a web developer, I highly recommend it, as it has been integral in improving my clients' satisfaction levels.
Another aspect of the Website Live Chat Script that I appreciated was the fact that the PHP files were not encrypted, which gave me the ability to modify the PHP source codes. As for Live Chat Features, the list is extensive. Some of the notable features I encountered were:
- Multiple operators and multiple departments.
- Multiple websites.
- No software installation required.
- Your company logo and URL.
- Operator profiles.
- Chat icon customization.
- Canned messages.
Saved common messages added an extra layer of convenience when greeting visitors and signing off, which not only saves time but also assists in avoiding embarrassing grammar mishaps.
Furthermore, the product offers the ability to transfer files during chat, leave a message form, chat sharing, chat transfer, and messaging to another support operator. The chat history of every visitor that comes to your website is also stored. Additionally, the geo-location map provides IP-to-location information, and visitors can be blocked, banned, or referred to another department.
Using the Website Live Chat Script was a breeze as it allowed me to set up secure connections (SSL) and it gave visitors the ability to choose their department. The software sends audible and visual notifications for when visitors request support, another operator needs assistance or when a new visitor enters my site, among other events. It was also possible to get chat logs automatically via email, and visitors had the option of having a conversation log sent to them via email.
Finally, the Post-Chat Rating feature allowed visitors to rate the operators' performances and leave comments after chatting, adding an extra layer of customer service. The Away Mode is a feature that is highly useful when one is away from the computer or on a break. Customers can still monitor traffic; receive chat transfers and request proactive chats while in away mode.
In conclusion, the Website Live Chat Script Source Code (PHP) - Multi-Operator Chat Script is an exceptional product for anyone seeking to enhance customer service on their website. It is highly customizable, user-friendly, and offers various robust features. As a web developer, I highly recommend it, as it has been integral in improving my clients' satisfaction levels.
What's New
Version 2.1: This release includes minor fixes and enhancements.