This software provides live customer service chat on websites, enabling real-time interaction with visitors. It helps increase sales while decreasing marketing costs. Features include monitoring, operator-initiated chat, push URLs, and geo-localization.
If you're looking for a way to improve your website's customer service, you should definitely consider Live Help software. This award-winning software is designed to help you interact with your website visitors in real-time, increasing sales and reducing costs.
One of the best features of Live Help is visitor monitoring. You'll be able to see how many people are on your site, which pages they're visiting, and how long they stay. You can also select a visitor and initiate a chat session with them, which is a great way to assist with customer service or provide more information about your products.
Another important feature is co-browsing technology, which allows you to interact with a customer by using their web browser to show them something. This feature is especially helpful when a customer is having trouble navigating your site or placing an order.
With Live Help, you can also program canned answers to decrease response time and personalize your responses. All of your conversation logs are stored and easily accessible, making it easy to keep track of past interactions.
And finally, Live Help is a great tool for getting to know your customers and marketing your products. By interacting live with your visitors, you increase your sales, improve your customer service, and have the opportunity to turn visitors into customers. Install is quick and easy, and the software is available in multiple languages, including French, English, German, Portuguese, and Turkish.
One of the best features of Live Help is visitor monitoring. You'll be able to see how many people are on your site, which pages they're visiting, and how long they stay. You can also select a visitor and initiate a chat session with them, which is a great way to assist with customer service or provide more information about your products.
Another important feature is co-browsing technology, which allows you to interact with a customer by using their web browser to show them something. This feature is especially helpful when a customer is having trouble navigating your site or placing an order.
With Live Help, you can also program canned answers to decrease response time and personalize your responses. All of your conversation logs are stored and easily accessible, making it easy to keep track of past interactions.
And finally, Live Help is a great tool for getting to know your customers and marketing your products. By interacting live with your visitors, you increase your sales, improve your customer service, and have the opportunity to turn visitors into customers. Install is quick and easy, and the software is available in multiple languages, including French, English, German, Portuguese, and Turkish.
What's New
Version 2.5.6: N/A