Message Response Time Statistics

As a software review, we are excited to share our thoughts on this free utility that caters to Outlook users. This utility provides a robust set of 12 productivity reports for Outlook that help measure and optimize productivity when working with email.

The reports include crucial information such as the number of messages received, replied, forwarded, or left with no action, as well as the average time taken for each of these actions. With the ability to specify the desired Outlook mail folders and required time period, users can get specific data for analysis.

All reports are divided into two categories- "Received messages" mode and "Message actions" mode. The former uses the message received time to count the emails while the latter uses message reply date. Users can also group the data by date, month, year, hour of day, day of week, or month.

This utility proves to be useful for assessing productivity when working with Outlook email. It helps users determine the effectiveness of the support team, professionals, and staff working with email. With the ability to compare user measures and optimize resources, users can use these reports to analyze different days and hours.

Another exciting feature is the ability to build reports on other user Exchange Server mailboxes in command line mode. Overall, this utility is an excellent addition for Outlook users looking to assess and optimize productivity.