PrettyMay Call Center for Skype

As a software-based Skype PBX, PrettyMay Call Center for Skype (PMCCS) eliminates the need for traditional proprietary hardware PBX/PABX. This impressive tool provides SMBs with an affordable, fast and efficient way to implement a Skype PBX or PABX system with several features such as an auto-attendant, an interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities.

With PMCCS, businesses can also enjoy several other features that make serving their clients more effortlessly: call routing, multi-level IVR, call transfers, and more. The software is easy to set up and use, and offers businesses the ability to record and store calls for future reference. The voicemail feature helps to relieve the pressure of call influxes, allowing businesses to provide better customer service.

Moreover, the software's multi-agent Automatic Call Distribution (ACD) improves call quality by routing calls to the appropriate agents, preventing call drops and minimizing customer wait times. With all its features, PMCCS makes the task of running a professional call center efficient, manageable and economical.

PrettyMay Call Center for Skype is ideal for businesses that want a flexible solution that accommodates several incoming Skype calls at once, and provides the essential call center functions necessary for smooth operations. PMCCS is also a preferred tool among businesses that value simplicity, efficiency and cost reduction. Its ability to enhance customer service is its most significant selling point, and it delivers the seamless call center experience that businesses crave.