ProActive Customer Support enables effortless customer support management with quick installation, allowing easy monitoring and tracking of support requests. Keep your boss well-informed with customized reports on your support activities.

One of the key benefits of this software is the ability to record, update, and report on your customer support activities. You can document your efforts and give your boss reports that illustrate your customer interactions. Additionally, the software includes graphical and text reports that are customizable, and you can either modify the provided reports or create your own using the integrated Report Designer.
You can also export data in a variety of formats, which makes it easy to share information with others. The software also features customizable screens that enable you to change labels or positions, as well as sort, filter, and search data with ease.
Finally, ProActive Customer Support is designed with ease of use in mind. It is simple to learn and navigate, meaning that you will be up and running in no time. Overall, this software is an excellent choice for businesses looking for reliable and efficient customer support management tools.
Version 2014: Totally revised from earlier versions. Many new features and capabilities.