Our Live Chat and Visitor Monitoring software empowers businesses with instant online customer support and proactive marketing opportunities. It easily integrates with multiple content management and shopping cart systems for seamless use.
If you're looking for an effective Live Chat and Real-Time Website Monitoring software that can help your business provide instant online customer support, then look no further than Provide Support. This global provider offers a feature-packed tool that not only allows you to chat with your website visitors and customers in real time, but also helps you proactively sell your products and services.
One of the key highlights of this software is its stand-alone Live Chat operator console that can be used on Windows, Linux and MacOS systems, or a web-based console that requires no installation. With this tool, you can easily track information about your site visitors, monitor their geo-location, use auto-changing chat icons, provide SSL secure chat, access chat transcripts, receive multilingual support, and invite customers to proactive chats.
Moreover, the software comes loaded with a host of additional features including call transfer, canned responses, file transfer, web page push & co-browsing, built-in spell checker, operator to operator chats, and post-chat surveys. It even notifies you when the other party is typing.
Setting up the software is easy - all you need to do is paste a small HTML snippet into your web page source code. You won't have to worry about software installation on the customer's side. Additionally, the software can be integrated easily with different content management and shopping cart systems.
Customization and branding options are flexible too, with a large gallery of live chat icons offered to choose from. The software even offers a fully functional 10-day free trial to test out its features before purchasing. And for support, Provide Support has a 24/7 customer service team available to assist you.
Overall, with its generous affiliate partnership program, a wide range of features, and ease of use, Provide Support is an excellent choice for businesses in need of real-time website monitoring and live chat support.
One of the key highlights of this software is its stand-alone Live Chat operator console that can be used on Windows, Linux and MacOS systems, or a web-based console that requires no installation. With this tool, you can easily track information about your site visitors, monitor their geo-location, use auto-changing chat icons, provide SSL secure chat, access chat transcripts, receive multilingual support, and invite customers to proactive chats.
Moreover, the software comes loaded with a host of additional features including call transfer, canned responses, file transfer, web page push & co-browsing, built-in spell checker, operator to operator chats, and post-chat surveys. It even notifies you when the other party is typing.
Setting up the software is easy - all you need to do is paste a small HTML snippet into your web page source code. You won't have to worry about software installation on the customer's side. Additionally, the software can be integrated easily with different content management and shopping cart systems.
Customization and branding options are flexible too, with a large gallery of live chat icons offered to choose from. The software even offers a fully functional 10-day free trial to test out its features before purchasing. And for support, Provide Support has a 24/7 customer service team available to assist you.
Overall, with its generous affiliate partnership program, a wide range of features, and ease of use, Provide Support is an excellent choice for businesses in need of real-time website monitoring and live chat support.
What's New
Version 5.7.3: Improved referrer recognition, improved operating system and browser recognition.