Razordesk is a powerful support ticketing system that allows you to track customer requests and issues. It is a reliable and user-friendly software that supports all major desktop and mobile web browsers, ensuring that you always stay connected with your customers.

With Razordesk, creating and managing tickets to track issues, requests or tasks is a breeze. Once created, tickets can be assigned to specific staff members or other relevant parties, such as a line manager or sales representative. Additionally, the software allows you to create contracts that warn of tickets that are not responded to in sufficient time or completed within a contractual timeframe.
One of the standout features of Razordesk is its ability to generate printable reports for those morning stand-up meetings or weekly retrospectives. This ensures that everyone is kept up-to-date and that nothing falls through the cracks.
Choosing Razordesk also means partnering with Blue Tang, a company that is committed to delivering exceptional service and doing all they can to help you keep your customers on your best side.
Overall, if you are in need of a robust and reliable support ticketing system, Razordesk is definitely worth considering. With its modern features, comprehensive reporting and exceptional customer service, it is a top contender in its field.
Version 4.0.1: Overhauled to support modern desktop browsers and MS SQL databases.
Version 3.1.11-3U: Improved mullti-lingual support and more flexible inbound email capababilities.
Version 3.1.09: N/A