RealTimeQuery v. 3.2 by Spanto Soft SL is a Windows application software that offers real-time operator support to websites in a simple and sophisticated manner.

Upon visiting a website that has RealTimeQuery installed, prospects will be able to immediately see if an operator is available for a real-time chat. A single click from a visitor will alert the operator of an inquiry. The operator and visitor can then quickly and easily exchange text messages. With a library of preformatted responses at the operators' disposal, they can quickly modify and send responses directly to web visitors.
Operators have access to all visitor information including IP addresses, browsers, and web sites that were visited prior to entering the site. With a world map, operators can visualize visitor traffic from each country, and their colors change as the number of visitors changes.
RealTimeQuery allows for reduced telephone expenses as text messages can be exchanged instantly, worldwide, instead of traditional phone calls. Customers appreciate the convenience of having a live support person who can answer their questions in real-time. This results in the closing of more sales and increased customer satisfaction.
Whether you're a business person needing real-time support for prospects, a customer support manager providing an affordable way for clients to make inquiries, or an entrepreneur looking to gain a competitive edge with superior service, RealTimeQuery has the necessary tools. Try it out for your website today!
Version 3.2: N/A