Remote Helpdesk

This software is perfect for those looking to provide excellent customer support from a distance. Remote Helpdesk is an easy-to-use tool that requires no installation, as it can be started through a shortcut to a Web or file server. It has a small footprint and a single license includes unlimited clients.

The software features a 256, 15, 16, 24 or 32-bit screen transfer with compression, 256 key AES encryption for all traffic, file transfer capabilities, audio chat, remote reboot, macro functions, and the ability to display remote system information. It also allows you to send messages to remote users and transfer data via the clipboard.

Remote Helpdesk lets you define hotkeys, IP ports, and even supports mouse wheel for MS mouse or equivalent. You can configure the remote display using bitmaps to allow for multi-language support. It also has a lookup feature for names and IP addresses, and logs connection IP, date, and time.

With control/view mode and the optional input to allow users to specify their help needs, Remote Helpdesk is a versatile tool that can be adapted to suit your needs. It is also reliable, with a single executable that does not replace any files or modify registry settings. The thin installation server is only 250KB, ensuring a speedy setup process.

Overall, Remote Helpdesk is a comprehensive support solution that provides all the features you need to support your clients remotely.