RemoteZilla

RemoteZilla is an exceptional remote support system that is compatible with UltraVNC, TightVNC, RealVNC, and Chicken of the VNC. It is a one-time purchase that offers a range of features to support IT help desks. With RemoteZilla, support staff can provide assistance to any PC on the internet from anywhere in the world, without any configuration needed. This effortless process takes less than five seconds.

RemoteZilla offers temporary, full on-demand remote support help desk services. It enables technicians to transfer files, chat, switch users, re-boot, auto-reconnect, and control the remote user's workstation in real-time. What's even better is that the software does not require pre-installing on the remote computer, even in Safe Mode. Once the remote control session ends, RemoteZilla removes itself cleanly.

RemoteZilla supports multiple technicians and can provide remote support to unlimited customers from a single support file and a single address and tcp port. Additionally, users can reconfigure the remote support file with any option your package supports or change the destination address at any time. With RemoteZilla, technicians can initiate remote support sessions remotely for unattended remote support.

Overall, RemoteZilla is a great software solution that streamlines IT help desk support and enables remote teams to work together more efficiently.