This software offers cost-effective customer support services to help businesses attend their clients. Easily accessible from a website, its central queue system allows technicians to attend to multiple customers at once. With a starting cost of $295, it's an affordable solution for businesses looking to streamline their customer service.
If you're looking for an affordable software solution to provide support to your customers, SimpleHelp might be what you need. This software allows you to support your customers just as effectively as leading brands in the industry, but at only a fraction of the cost.
With SimpleHelp, your customers can easily join a central queue by simply visiting your website, thanks to the client integration which is only one line of HTML. From there, your technicians can take over and select which customers they wish to connect to and how many sessions they want to join.
One of the most impressive features of SimpleHelp is the level of control that your technicians have over the remote desktop. They can control the mouse and keyboard, text-chat with the customer, and even transfer files in the background with the ability to resume file transfers.
Another benefit is that SimpleHelp is compatible with virtually all operating systems for both customers and technicians. This means that you can use it regardless of what system your customers are using.
Best of all, SimpleHelp is licensed at a one-off cost starting at $295. This makes it an affordable choice for businesses of all sizes looking to provide top-quality support to their customers.
With SimpleHelp, your customers can easily join a central queue by simply visiting your website, thanks to the client integration which is only one line of HTML. From there, your technicians can take over and select which customers they wish to connect to and how many sessions they want to join.
One of the most impressive features of SimpleHelp is the level of control that your technicians have over the remote desktop. They can control the mouse and keyboard, text-chat with the customer, and even transfer files in the background with the ability to resume file transfers.
Another benefit is that SimpleHelp is compatible with virtually all operating systems for both customers and technicians. This means that you can use it regardless of what system your customers are using.
Best of all, SimpleHelp is licensed at a one-off cost starting at $295. This makes it an affordable choice for businesses of all sizes looking to provide top-quality support to their customers.
What's New
Version 3.6: N/A
Version 3.3: N/A
Version 3.1: N/A
Version 2.37: N/A
Version 2.35: N/A
Version 2.33: N/A
Version 2.32: N/A
Version 2.31: N/A
Version 2.30: N/A
Version 2.29: N/A