SmartCallMonitor is a TAPI-enabled software for monitoring and making calls. It uses Outlook contacts for reverse lookup and can request online services automatically. It is user-friendly and works with compatible hardware such as ISDN cards and telephone systems.

SmartCallMonitor has an automatic matching system that links incoming phone calls to data stored in your MS-Outlook contacts. This provides valuable information about the caller, including their name and address. All of this information can be viewed in a clearly arranged datasheet, making it easy to keep track of your incoming calls.
Not only that, but SmartCallMonitor can also use an internet reverse search service to obtain information about a caller when it cannot find a match in your MS-Outlook contacts. With SmartCallMonitor, you'll always know who's calling and whose call you missed.
This software goes beyond just caller ID by simplifying your daily office routine. SmartCallMonitor can monitor incoming calls, save information about each call (such as the time and date), and even create call-back reminders. These features and many more are designed to make your daily routine easier and more efficient.
Best of all, the full functional version of SmartCallMonitor V1.0 is completely free. Download it today and simplify your calling and monitoring processes.
Version 3.2.0:
* Professional version for more than 1 TAPI line available
* Can be used as a VoIP softphone (only Professional)
* DB lookup compatible with 32-bit ODBC drivers (only Professional)
* Fritz!Box monitoring multiple devices for the same number
* Answering and dropping via popup
* More improvements
Version 3.0.1:
* Professional version for more than 1 TAPI line available
* Supports Outlook 64bit
* Outlook contact via EWS
* Supports waiting calls
* Improved identification of caller ID
* supports different lines with NCID on FRITZ!Box
* Some minor improvements
Version 2.0.1:
* NEW modern user interface
* NEW Various call management options
* NEW views for journal and contacts implemented
* NEW switchboard functions: status, hold, transfer,...
* Further improvement of resolving area codes
* Optional notification window for missed calls
* Some minor improvements