SupportWindow Console allows remote desktop control, file sharing and chat through incoming connections from SupportWindow Hosts and Services. Registration of Presentation Mode permits hosts to view the Console Desktop.
The SupportWindow Console is a powerful tool that enables complete remote desktop control, file sharing, and chat. It accepts incoming connections from multiple SupportWindow Hosts and SupportWindow Services, making it the ideal choice for businesses that require remote support solutions.
One of the key features of SupportWindow Console is the Registration of Presentation Mode. This feature enables the console operator to do desktop presentations that multiple connected Support Hosts may view. This makes it perfect for explaining software functions to remote users.
Another advantage of SupportWindow is that the Support Host is free to deploy, making it very economical to provide support access for a large number of potential users. All remote sessions require a client license which can be purchased in static license packs or subscriptions. If you need both, then you can combine them for the ultimate in licensing flexibility.
By installing SupportWindow Service applications on remote servers, an operator can access and administer any server simply by clicking on its name in the connection list. The services are making outgoing connections to the console, so no opening of firewall ports on those networks is required. These connections are self-maintaining, allowing for logon, log off, and reboot.
SupportWindow Hosts connect on user demand and allow for one-touch connection for your remote users. One-touch connectivity ensures that no explaining "how to" is required. Once connected, a console operator may open remote control, file sharing, and chat sessions as required.
The Console has a facility for session time reporting and site codes to report on the total time spent in session with any workstation, server, or customer with multiple PCs. Remote administration of the console can be achieved via the SupportWindow Client application. Additionally, the Console has the registration of 5 static client licenses.
In summary, SupportWindow Console is an indispensable tool for software developers and administrators needing to support workstations in a remote environment. Its flexibility, ease of use, and advanced features make it the perfect solution for businesses that demand the best in remote support.
One of the key features of SupportWindow Console is the Registration of Presentation Mode. This feature enables the console operator to do desktop presentations that multiple connected Support Hosts may view. This makes it perfect for explaining software functions to remote users.
Another advantage of SupportWindow is that the Support Host is free to deploy, making it very economical to provide support access for a large number of potential users. All remote sessions require a client license which can be purchased in static license packs or subscriptions. If you need both, then you can combine them for the ultimate in licensing flexibility.
By installing SupportWindow Service applications on remote servers, an operator can access and administer any server simply by clicking on its name in the connection list. The services are making outgoing connections to the console, so no opening of firewall ports on those networks is required. These connections are self-maintaining, allowing for logon, log off, and reboot.
SupportWindow Hosts connect on user demand and allow for one-touch connection for your remote users. One-touch connectivity ensures that no explaining "how to" is required. Once connected, a console operator may open remote control, file sharing, and chat sessions as required.
The Console has a facility for session time reporting and site codes to report on the total time spent in session with any workstation, server, or customer with multiple PCs. Remote administration of the console can be achieved via the SupportWindow Client application. Additionally, the Console has the registration of 5 static client licenses.
In summary, SupportWindow Console is an indispensable tool for software developers and administrators needing to support workstations in a remote environment. Its flexibility, ease of use, and advanced features make it the perfect solution for businesses that demand the best in remote support.
What's New
Version 1.0: None