Vuechat is a web-based platform that facilitates customer communication via web browser. Its 1-1 chat applet feature allows customers to communicate with up to 6 representatives simultaneously, whilst enjoying streaming webcam images. Compatible with popular browsers including Internet Explorer and Netscape Navigator.
VueChatCS is an exceptional plug-in replacement module for any company web site's customer support section. With a suite of advanced collaborative tools, this software supports real-time multimedia communication between portal/website/e-visitors, and customer support representatives in a seamless manner.
One of the best features of VueChatCS is that it is easily integrated with the web pages using a "call" or "collaboration" button that starts an instant interactive session. There is no requirement for the customer to download or install any software.
The basic configuration of VueChatCS includes a wide range of features that make it an exceptional product for customer support. These include a web-based chat applet, text-based chat, video streaming, push HTML pages, and email HTML links to initiate instant chats.
The software also offers a separate communication channel for inter-company communication, making it an ideal solution for larger organizations with multiple representatives.
VueChatCS can be easily configured and customized to meet the specific requirements of the organization by using a downloadable server or server hosting. There is also support for virtual servers that offer unlimited channels on one server.
With user administration features, the software allows for efficient management of incoming calls, including the ability to manage local and global queues. There is remote server control, automatic software updates, and proxy server support.
The representative package of VueChatCS includes an array of features like automated messages, inter-representative instant messaging, status control to show availability, session control, automatic call, chat transfer, and the ability for e-visitors to leave messages.
Overall, VueChatCS is an excellent software for any company seeking to enhance its customer support capabilities. Its advanced features, easy installation, and seamless integration make it an ideal solution for businesses of all sizes.
One of the best features of VueChatCS is that it is easily integrated with the web pages using a "call" or "collaboration" button that starts an instant interactive session. There is no requirement for the customer to download or install any software.
The basic configuration of VueChatCS includes a wide range of features that make it an exceptional product for customer support. These include a web-based chat applet, text-based chat, video streaming, push HTML pages, and email HTML links to initiate instant chats.
The software also offers a separate communication channel for inter-company communication, making it an ideal solution for larger organizations with multiple representatives.
VueChatCS can be easily configured and customized to meet the specific requirements of the organization by using a downloadable server or server hosting. There is also support for virtual servers that offer unlimited channels on one server.
With user administration features, the software allows for efficient management of incoming calls, including the ability to manage local and global queues. There is remote server control, automatic software updates, and proxy server support.
The representative package of VueChatCS includes an array of features like automated messages, inter-representative instant messaging, status control to show availability, session control, automatic call, chat transfer, and the ability for e-visitors to leave messages.
Overall, VueChatCS is an excellent software for any company seeking to enhance its customer support capabilities. Its advanced features, easy installation, and seamless integration make it an ideal solution for businesses of all sizes.
What's New
Version 1.2: N/A