WhosOn ISP Edition is a software that offers real-time log file analysis, exception notification, and visitor chat capabilities for web servers.
The ISP Edition is a powerful software solution that allows Internet Service Providers (ISP's) to provide real-time chat support to their clients' websites. With this software, ISP's can offer a convenient and efficient customer service experience through live chat communication.
The software comes equipped with 5 operators, which can be expanded to 500 operators per server to ensure scalability to accommodate an ever-growing customer base. A standout feature of the ISP Edition is its support for any number of domains, making it suitable for ISP's managing multiple websites.
The ISP Edition also includes cluster server support, a web access module, and the ability to run as a system service. Moreover, it features SQL Server monitoring, log file archiving, and SMS texting of exceptions to keep ISP's informed of any issues that may arise.
Perhaps one of the most significant benefits of the ISP Edition is that exceptions can trigger EXE's and scripts, streamlining the troubleshooting and error resolution processes. All in all, the ISP Edition is a robust and versatile software solution that proves to be a game-changer for ISP's looking to enhance their customer service capabilities.
The software comes equipped with 5 operators, which can be expanded to 500 operators per server to ensure scalability to accommodate an ever-growing customer base. A standout feature of the ISP Edition is its support for any number of domains, making it suitable for ISP's managing multiple websites.
The ISP Edition also includes cluster server support, a web access module, and the ability to run as a system service. Moreover, it features SQL Server monitoring, log file archiving, and SMS texting of exceptions to keep ISP's informed of any issues that may arise.
Perhaps one of the most significant benefits of the ISP Edition is that exceptions can trigger EXE's and scripts, streamlining the troubleshooting and error resolution processes. All in all, the ISP Edition is a robust and versatile software solution that proves to be a game-changer for ISP's looking to enhance their customer service capabilities.
What's New
Version 2.3: N/A