WhosOn Enterprise + Chat software requires prior purchase in order to use.
Once you have WhosOn Enterprise + Chat installed, you'll have access to multiple features such as live chat, real-time visitor monitoring, and intelligent chat routing. The user interface is straightforward and easy to navigate, with customizable options available for branding and design.
The intelligent chat routing is particularly impressive, as it can direct visitors to the appropriate agent or team based on pre-set rules or AI algorithms. Additionally, the live chat feature functions smoothly and efficiently, with features like canned responses and file sharing available for a streamlined conversation experience.
Perhaps the most notable aspect of WhosOn Enterprise + Chat is the extensive reporting and analytics features. You can gain insights into visitor behavior, agent performance, and chat metrics, allowing for informed strategic decision-making.
While WhosOn Enterprise + Chat may require a bit of a learning curve for some users, overall it's a powerful tool with numerous advantages for enterprise-level organizations.