AliveChat is a live chat software that enables businesses to connect and track website visitors in real-time through a browser-based interface. With proactive chat, this software allows companies to offer live support to customers and enhance sales.
One of the best things about AliveChat is that it is fully hosted by WebsiteAlive data centres, which means there is no need to download or install anything. This makes the software easy to use and accessible for everyone.
The features of AliveChat are impressive, and include unlimited operator and client chat sessions, full customization, real-time site monitoring, repeat visitor identification, site metrics and performance analysis tools, operator to operator chatroom, typing indicator, departments, automatic call distribution, and hotkeys.
AliveChat is available in five different versions: FREE, LITE, PRO, PRO+, and SERVER. The FREE version includes one operator license, while the LITE version includes two operator licenses. The PRO version includes four operator licenses, and PRO+ includes six operator licenses, along with analysis features. The SERVER version is a 100% managed dedicated server enterprise solution for organizations with six or more operator requirements and hands-on professional services.
Overall, AliveChat is an excellent software that offers an impressive range of features and functionalities for businesses and organizations. It is easy to use, fully customizable, and provides excellent support for both customers and operators. So, if you are looking for a reliable live chat software, AliveChat is definitely worth checking out.
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