This automated call center software conducts supervised or unsupervised telemarketing for businesses conducting surveys, churches, and community announcements. Ideal for making a large quantity of calls quickly.
One of the features that set it apart is its ability to consecutively dial numbers from a phone list and automatically play a prerecorded message from a wave file to the phone line. Users can also manually play the message by clicking on the Play List. This program also allows extended phone lists. Users can select different messages for each entry and time schedule each call.
If an answering machine is detected, the software will wait for the beep before playing the message. It can also read printed words from a text file to the phone line and record phone conversations to a wave file. The software is fully customizable. The script allows users to play different messages depending on the key pressed by the receiving end. The user can also record keystrokes as a response to the played message.
The software offers automatic and manual disconnection and has a built-in timer that starts and stops dialing at the scheduled time. Users can also perform automated dialing from the command prompt, and it has multi-line capability with user-selected phone lines. In case of busy numbers, the software automatically redials or moves them to the end of the queue. Additionally, it has multiple profiles that contain phone lists and wave files to be played over the phone.
Another noteworthy feature of the software is its data record-keeping capabilities. The software automatically removes logs after a specified period of time.
Overall, the Automatic Call Center is a highly efficient and customizable software that provides users with a hassle-free telemarketing experience.
Version 3.7:
data record keeping
logs are automatically removed after specified period of time