Chat4Support provides live chat services for website visitors, enabling the monitoring of site traffic and visitors' activities, as well as their search engine and keyword usage. Additional features include a support ticket system and comprehensive traffic statistics report.
One of the software's standout features is how easy it is for visitors to connect with you. By simply clicking a Chat4Support button, they can be connected with one of your representatives. Your representative can then provide assistance by sharing links, graphics, or even guiding visitors through your website.
In addition to this, the software also lets you proactively initiate chat invitations to valuable visitors. The Pro version of Chat4Support offers more advanced functionality such as traffic monitoring, visitor footprint recording, and analysis of search engine and keyword usage.
Moreover, Chat4Support's support ticket system and traffic statistics report enables you to gain deeper insights into your visitors' behavior. Its knowledge base feature lets you provide quick, prepared solutions to visitors who need quick assistance.
If that wasn't enough, Chat4Support also includes a host of other cool features like HTTPS support, chat statistics, Skype to phone integration, and more. All in all, Chat4Support is a comprehensive software solution for businesses looking to connect with their online visitors and engage with them in real-time.
Version 2.1: Website traffic & Keyword analysis, file transfer,support ticket system
Version 2.0: Website traffic & Keyword analysis, file transfer