Cream is a CRM software designed for media organizations to meet their unique requirements for customer relationship management.
The software also allows publishers to track special offers such as seasonal discounts and trade shows. Media organizations can put their business data to work and expect increased sales and customer satisfaction.
Cream is extremely user-friendly and allows employees to have access to up-to-date information throughout the sales cycle. Managers too can glean greater insights into sales patterns.
Some key features of "Cream CRM" include the ability to receive e-mails (text and HTML), send HTML emails, edit HTML emails with a WYSIWYG HTML editor, newsletter subscriptions for anonymous users, external HTML forms for newsletter subscribe and unsubscribe, sending HTML newsletters, editing HTML newsletters with a WYSIWYG HTML editor, among others. Additionally, Cream boasts of powerful filters for sending newsletters to either newsletter subscribers or all customers based on type, category, product, campaign, etc.
The software also allows for easy import of products and customers, and has separate "Communication" and "Sales" tabs in the user interface. The user interface is also completely localizable, with localizations available in Dutch, German, Spanish, Russian, Ukrainian, and Serbian languages.
With Cream, customers can expect a home page with shortcut and summary links, a help page with FAQ, support and forum links, and compatibility with Windows operating systems. The latest release of Cream includes a host of new features and improvements, with functionality for contacts, opportunity and task management, external HTML forms for support and information requests, CMS integration, and many new fields and options.
Version 3.0.0: N/A