This software is an answering machine which allows users to create call center scripts using a voice modem. With features such as Caller-ID, Wave Playback, and Speech Recognition and Synthesis, it also includes tools for email manipulation and digit monitoring.
Featuring Caller-ID, Wave Playback and Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis, Dialgo truly has all the tools you need to get your call center off the ground. You can program your computer to have spoken dialogues over your phone, and perform complete email manipulation with ease.
To get started, simply connect to the Internet, download and read aloud emails, send auto-reply emails or use the Call Center as a Caller ID Answering Machine. Dialgo supports regular wave device modems like US Robotics 56K Message Modem, making it an ideal choice for any business looking to expand their telephony capabilities.
With its collection of twenty plus script items, Dialgo makes it easy to develop reliable Personal Telephony Call Center Scripts with full Microsoft SAPI5.1 Engines Integration. Our documentation walks you through how to write a simple telephony script for Dialgo.
Major scriptable items include Caller ID Extraction, Digit Monitoring, Wave Playback, Wave Recording, POP3 Email Manipulation, Speech Recognition, and Speech Synthesis. Use the “Activity Report” to understand all telephony activities for every session enabled.
Dialgo works with all industry standard voice modems. Plus, full TAPI Source Code is available. So, why not give Dialgo a try and start boosting your call center’s productivity today?
Version 2.5: N/A