Comprehensive network management: network monitoring and visualization; hardware and software inventory (license audit, fixed assets); user monitoring; data protection; helpdesk (trouble ticket database, chat); alerts, reports, corrective actions
Multi-user, client-server, document scanning, OCR, workflow & case management. Store & retrieve millions of documents, workflows & cases. OCR in over 50 languages. Use your existing computers & photocopier / scanner. Handles TIF, PDF, PNG & JPG files.
DeskRoll is a remote desktop tool for the remote support of your clients and quick access to your computers. DeskRoll features the necessary client management and statistics tracking functions. It supports Windows, MacOS X, Android and iOS devices.
CommitCRM – CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. CommitCRM is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies
High-speed HelpDesk / Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management.
Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments.
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients.
Systems management, remote computing, software auditing and hardware inventory tool. Remote desktop and server support. Remote control and software deployment. Reporting and performance monitoring. Achieve more in less time.