GG Pro simplifies corporate messaging with multi-protocol support (ICQ, MSN, Skype, Gadu-Gadu, and Jabber). The program includes a shared contact list, encrypted communication, and chat statistics for better management.
GG Pro monitors all instant messaging traffic, which can be managed by an administrator who manages all employees' rights, departments, and groups. It also has the capability to block external IM protocols, allowing all employees to use only GG Pro protocol. Additionally, GG Pro can work as a SIP/VoIP phone, making it convenient for users to perform their activities from any place in the world.
The software also allows the user to take over another user's desktop using the remote desktop feature. The users have access to the shared history of business chats, thus creating an internal knowledge base about the corporation. Furthermore, GG Pro is fully compatible with LIVECHAT Contact Center, allowing support staff using live chat to instant message other employees using GG Pro or transfer customers and website visitors to other employees in the company.
The application is customizable, manageable, and easily accessible through the web administration panel. GG Pro also offers a wide range of plugins and add-ons like CRM plugin, spell checker, etc., making it easy to expand GG Pro's functionality. Additionally, GG Pro's API is available, which became the base for building new features and new add-ons to the application.
GG Pro comes with a calendar feature that allows sharing it between company employees and synchronizing it with Google Calendar and Microsoft Outlook. With GG Pro, employees can have a hassle-free communication experience with efficient and clear messaging.
Version 5.5.3.89: N/A
Version 5.5:
Instant communication with SSL-encrypted protocol
Shared chat history
Employees rights management
Shared contacts on contact list
Activity statistics and analytics